Returning Customers

At Goa Experience we know that each of our customers’ needs are different, and pride ourselves on delivering the holiday experience that is right for you.

That’s why our customers decide to come back with us time and time again.

Be part of our family

The Goa Experience is part of the Serenity Holidays family, an independent holiday company with over 35 years' experience in providing quality holidays. We offer a wide variety of holidays and experiences through our five travel brands, with a shared focus on authenticity, choice, customer service and professionalism. We pride ourselves on our expert knowledge as our team often visit our destinations, which allows us to provide first-hand knowledge and recommendations.

We have many customers fall in love with a particular location or accommodation and want to return time and time again, however more customers are discovering the other destinations that we offer: Corsica, Sardinia, The Gambia and Cape Verde so we are introducing a Loyalty Partnership across the whole Serenity family which replaces our previous loyalty discount. 


Loyalty Partnership

Valued customers who have previously travelled with us to any of our destinations will automatically receive:

  • Advanced access to any new product launches and new properties

  • A preview booking window for any promotions we may do

  • Invitations to feedback forums and focus groups to help us move our brands forwards

  • Your loyalty will be recognised across all Serenity Holidays brands

Prize Draw

We are keen to obtain feedback and so every time a customer travels with us, we ask you to complete and return a holiday questionnaire. As a 'thank you' for this, our customers are automatically entered into our annual prize draw, to win a voucher for £500. This can be used towards a holiday to any of our destinations, including The Gambia, Goa, Cape Verde, Corsica or Sardinia (T&Cs apply).