Outstanding Customer Feedback
Sourced from Feefo, the leading independent review company, and our holiday questionnaires, the hotels who have received this award have gone above and beyond for their customers.
2020 winners: Chalston Beach Resort | Caravela Beach Resort | Sonesta Inns | ITC Grand Goa Resort
Excellent Customer Feedback
Similarly to the above, the hotels who have achieved this award have received excellent feedback from their customers, through Feefo reviews and our holiday questionnaires.
2020 winners: Taj Exotica Resort & Spa | Taj Holiday Village Resort & Spa | The Leela
Hotel of the Year
This award is only given to one hotel each year, and is based on overall popularity, quality and service, taking questionnaire scores, Feefo scores and staff experiences all into consideration.
2020 winner: Santana Beach Resort