Outstanding Customer Feedback
Sourced from Feefo, the leading independent review company, and our holiday questionnaires, the hotels who have received this award have gone above and beyond for their customers.
2019 winners: Caravela Beach Resort | Taj Exotica Resort & Spa | The Leela | Santana Beach Resort | Taj Holiday Village Resort & Spa
Excellent Customer Feedback
Similarly to the above, the hotels who have achieved this award have received excellent feedback from their customers, through Feefo reviews and our holiday questionnaires.
2019 winners: Chalston Beach Resort | Sonesta Inns
Hotel of the Year
This award is only given to one hotel each year, and is based on overall popularity, quality and service, taking questionnaire scores, Feefo scores and staff experiences all into consideration.
2019 winner: Alila Diwa Goa