Frequently Asked Questions

We've put together a list of useful information which will help answer common questions often asked by our customers before travelling to Goa.

If you have any other questions that are not covered in this section, please do not hesitate to contact our reservations team on 01489 866994 or email your question to us »

Please refer to the latest travel requirements to and from Goa, please click here

We promise we’ll continue to be on hand to answer your queries by your preferred method, whether this be on the phone, via chat or by email. We’ll be fair with our policies and if we are required to make a change to your holiday or flight, we will contact you to let you know what’s going on. 

Our promise to you...

Book with confidence, full financial protection

All of our holidays are ABTA and ATOL protected to ensure your money is 100% safe.

Changes to your booking

You can amend your booking for free, to travel on another date within the same season, for the same destination and duration, up until 12 weeks before your departure. We will only pass on any increase (or decrease) in your price that results from your changes*. Any changes within 12 weeks will be subject to amendment fees. 

* If your booking includes a flight with a 3rd party airline our cancellation / amendment terms may differ. 
Travel safe

We are working closely with all of our suppliers to ensure the safety of our customers.

Our UK team and local representatives will be on hand to guide you every step of the way, from the moment you enquire about a holiday until you time you return home, we’ve got it all covered.