Frequently Asked Questions

We've put together a list of useful information which will help answer common questions often asked by our customers before travelling to Goa.

If you have any other questions that are not covered in this section, please do not hesitate to contact our reservations team on 01489 866986 or email your question to us »

Updated 15 April 2021

COVID-19

Please click on the link for the latest FCDO (Foreign, Commonwealth & Development Office) advice for travel to Goa. Please note that the information given is for travel at the present time and is not necessarily applicable for later this year. Foreign travel advice for India

It has never been more important to book with a reputable Tour Operator. Our ATOL and ABTA bonding means that any package holiday booked with us is fully protected. For more information, please see our FAQs below:

Is my money financially protected?

The package holidays (flight inclusive) or flight only arrangements we sell are protected by ATOL under our Air Travel Organiser’s Licence number [1866]. ATOL is the UK's financial protection scheme and protects you when you book a holiday with us, a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if we cease trading. Our accommodation-only holidays are covered by ABTA bonding.  

The latest on our holidays to Goa. 

All flights are now cancelled until November 2021. We have been in touch with anyone due to travel before this date to offer a range of options, including amendment to a future date or cancellation with a refund. We will continue to review the situation and advise regarding e-visa applications as and when we are able to operate to Goa. 

The UK government has announced that when international travel resumes, it will be with a new traffic light system in place; destinations will be categorised as 'green', 'amber' or 'red'. We expect to know more in the coming weeks regarding which destinations fall into which category and rest assured that we shall be in touch if there are any changes to your holiday.  

For more information on the GTT (Global Travel Taskforce) framework, please click here Global Travel Taskforce sets out approach to safely restarting international travel

What if I need assistance whilst on holiday?

Our local representatives will be on hand to guide you every step of the way, from the moment you arrive until you leave. From advice on the local guidelines to specialist knowledge in your destination, we’ve got it covered.