Announcing this year's Goa Experience Hotel Awards

Updated on Jan 29, 2020 by Hayley Smith

Blog > Announcing this year's Goa Experience Hotel Awards

We’re delighted to announce this year’s winners of our prestigious Hotel Awards, recognising our top performing hotels for their continued commitment.

Our Hotel Awards are there to recognise the properties which offer the best customer service and receive stellar feedback from those who stay there. Winners are based on customer reviews on Feefo, the leading independent review company.

The categories for this year’s awards are as follows: Outstanding Customer Feedback, Excellent Customer Feedback and Hotel of the Year.

Santana Beach Resort

Outstanding Customer Feedback


It’s amazing to see a real mix of hotels across all our ranges feature in this category this year, with not only hotels from our Luxury Collection, but also properties from both our Mid-Range and Value Collection as winners. This really shows that there is fantastic accommodation to suit all budgets and requirements. The hotels who have received this award have gone above and beyond for their customers.  

The 2019 winners of this category are:

Luxury Collection:


Mid-Range Collection


Value Collection

The Leela


Excellent Customer Feedback


The hotels in this category have received excellent feedback from their customers and the 2019 winners of this category are:

Mid-Rage Collection


Value Collection

Sonesta Inns


Hotel of the Year


Each year, we like to recognise one hotel for its quality, service and overall popularity with the Hotel of the Year award. This award is also based on Feefo scores, customer questionnaire scores and even takes staff experiences into consideration. As a result, this is the award each hotel strives to achieve.

The 2019 Hotel of the Year award goes to Alila Diwa Goa for its exceptional service and all-round fantastic experience. 

Alila Diwa Goa is a beautiful Balinese-style property with stunning views over verdant rice paddies. Offering a one-of-a-kind holiday experience, this luxury hotel boasts a zen-like ambience and is the perfect place to escape daily life by relaxing next to the gorgeous pool or taking part in the vast choice of activities on offer, like yoga and cookery classes.
A great choice for food lovers, Alila Diwa allows you to discover some authentic Goan cuisine and heritage Indian dishes with its extensive range of fine dining experiences available.

Alila Diwa Goa

Whatever your requirements, we have an array of hotels available and our experts are on hand to help you find the perfect holiday.


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